
Rental Policy
Customer Care
At Chona's Party Rentals, we take pride in providing high-quality rental items, and we ask that you handle them with care to ensure their longevity and safety. Please use all items for their intended purpose, with adult supervision, especially for inflatables. If any items are damaged or lost during your event, you may incur repair or replacement fees. We kindly request that items be returned in the same condition they were delivered, free of excessive dirt or debris. Our team will handle the cleaning upon return, but a quick wipe-down is appreciated. Late returns should be communicated in advance, as late fees may apply. Thank you for treating our rentals with respect, and for helping us maintain the quality of our products for future events.
Privacy & Safety
At Chona's Party Rentals, we prioritize your privacy and safety. We collect only the information needed to process your orders and communicate with you, and we never share your personal details with third parties unless required by law. Our rental items are carefully inspected to ensure they meet high safety standards. We encourage proper use and adult supervision, especially for inflatables, to ensure a safe experience. If you ever have concerns about the safety of our products or how we handle your information, please feel free to reach out. By using our services, you agree to the collection and use of your information as outlined in this policy. We’re always working to improve both your privacy and safety.